VoiceShot IVR allows you to quickly automate both incoming and
outgoing phone calls and send and receive text messages.
From your own applications or Web site, you can easily send and
receive interactive telephone calls and text messages. Put
customers in touch with the data and people they want when they
want it. Send notifications, automate customer service, provide
order status or integrate with your own custom application to provide
a service customized to your needs. Improve your business's
efficiency and enhance your image.
Details
Interactive Online Call Designer Its easy to get started on your inbound or outbound IVR
calling project with our graphical online call designer. Design
simple single message announcement calls or sophisticated
multi-prompt interactive customer service menus in minutes.
Advanced features such as nested loops and recursive
menus are fully supported.
Powerful Suite of Telephony Tools Use our powerful suite of telephony tools to interact
with your customers over the phone. These tools include:
Interactive voice prompts
Call transfer
Text to Speech
IVR
Key press gathering
Key press verification
Voice mail
Conditional call branching
After hours or holiday messages
Detailed call statistics
Call scheduling
Caller ID
Music or message on hold
Text Messaging Send and receive text messages from your application or
Website. Send simple alerts or design sophisticated
interactive surveys and campaigns. Responses are pushed
to your application in real-time. Sending sales solicitations
or advertising messages is prohibited.
Easy Integration Don't know anything about telephony or text messaging?
Or even XML? No problem. With just basic Web development
experience, you can start sending and receiving phone calls
and text messages in no time. Leverage our expertise
to get your IVR or text message project done.
You can easily integrate data gathered during
a phone call or text message into your own database or business
process. To get you started today, we've built
examples for you in:
