Integrate Phone Calls and Text Messages into your Application or Web Site
The VoiceShot API
Allows you to quickly integrate both incoming and outgoing phone calls and SMS text messages into your applications.
Built for developers that want to code less, move faster and save money, the VoiceShot API makes it easy to create interactive voice and text conversations. Place, receive, manage and route calls anywhere. Create custom IVR programs to improve customer service while also reducing your costs by unburdening your call centers. Our VoiceShot API uses the highest quality connections to ensure an error-free experience with crystal clear audio quality. The VoiceShot API enables you to build custom multi-prompt interactive customer service menus in minutes.
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Interactive Cloud Call Designer
It is easy to get started on your inbound or outbound IVR calling project with our graphical online call designer. Design simple single message announcement calls or sophisticated multi-prompt interactive customer service menus in minutes. Advanced features such as nested loops and recursive menus are fully supported.
Two-way text messaging
Send/receive text messages in real time from your application or from the cloud-based control panel. Automatically forward text message responses to another phone number/device or have responses delivered to you via e-mail.
Toll-free text enabled numbers available
Initiate text message campaigns from toll-free telephone numbers. Take advantage of high delivery rates and fast, reliable texts and experience higher throughput by sending multiple messages at once.
Don't know anything about telephony? Or even XML? No problem. With just basic web development experience, you can start sending and receiving phone calls and text messages in no time. Leverage the power of the VoiceShot API to get your project done.
Do-not-call/text list management
Do-not-call/text list management for opt-outs and removal of duplicate numbers support good business practices and compliance. At any time, a recipient may unsubscribe from your list by replying to your text (or pressing a key during a call) with a custom opt-out/unsubscribe code. Manage opt-outs via the web-based control panel to create, delete and modify list contents.
View or download text campaign results in real time including date, time, successful and unsuccessful. Text messaging campaign reporting includes the ability to match recipients with information from your contact list allowing for full reporting.
Zapier integration available
Connect your apps to VoiceShot and automate workflows. Easy automation for busy people. Zapier moves info between your web apps and VoiceShot automatically, so you can focus on your most important work. Visit our Zapier partner page at: https://zapier.com/apps/voiceshot/integrations
Conditional call branching
Call flow and routing based on recipient key press selections, including no key press or incorrect key press allows you to create simple or sophisticated call campaigns with ease.