Powerful call list management
You can use your existing call lists from the applications that you are
most familiar with such as Microsoft Excel as well as industry standard
formats such as ASCII comma delimited. You can also view, edit,
search, add or remove contacts from your call lists right from your VoiceShot
account with our online list management tools.
Schedule call delivery times
Set delivery dates and times. Run a call campaign at different
times in a single day or spread it out over multiple days.
Organize your messages and call lists into "Call Campaigns"
VoiceShot voice broadcast automatically organizes your voice messages
and call lists into call campaigns. Call campaigns can then be scheduled,
modified, reused and compared to one and other to get you the results
you want.
Total Web based campaign control
Start, stop, pause, speed up or slow down a campaign from within
your VoiceShot account.
Connect to live operator
Allows those who receive your voice message the ability to press a key
and instantly the call is routed to the phone number of your choice
for no additional charge.
Conditional call branching
Build as simple or as detailed of a call design as needed. Voice
broadcasting call flow can be controlled by the call recipient input,
branching to specific points based on the call recipient's key presses.
Branch on specific key presses, no key presses and incorrect key
presses.
Key press verification
When a call recipient presses one or more keys in response to a
voice prompt, you can optionally have the key presses spoken back to
the call recipient, with the option for the call recipient to re-enter
or accept.
Powerful call transfer management
Transfer call recipients to a phone number of your choice - perfect
for "press 0 for a live operator" applications. VoiceShot's powerful
call transfer management can automatically pause dialing when all of
your available operators are talking and resume dialing as soon as one
becomes available.
On-hold custom music or message
Call recipients can listen to a unique message or music selection
that you record.
Re-dial of unsuccessful calls
Calls you initiate that are not answered are automatically re-dialed
free of charge. You can choose additional re-dialing with VoiceShot's
one click re-dial feature.
Reporting of caller response by key press
Real-time reporting captures all recipient key presses allowing
you to identify call responses. Additionally, call responses are
matched up with all the information from your call list, making it easy
to identify which recipient produced which responses. Download
your voice broadcasting results into Microsoft Excel and other applications.
Automated interactive opt-out mechanism for live recipients
Automated key press opt-out allows live call recipients to opt-out of
future calls via a simple telephone key press. Those who choose
to opt-out are automatically added to your Do Not Call list and removed
from future call campaigns.
Toll free opt-out mechanism for answering machine recipients
Get a Toll Free Opt-out Number to ensure that those who listen to your
prerecorded message on an answering machine device are able to opt-out
of future call campaigns. Call recipients can dial your Toll Free
Opt-out Number, listen, interact, and respond by key press. Key
press information is reviewed and confirmed by the caller then automatically
added to your Do Not Call List.
Do Not Call list management
Professional Do Not Call list management tools allow you to honor the
request of those who wish to opt-out of future call campaigns. Call
recipients can add themselves to your Do Not Call list by pressing a
key during the call. In addition, you can upload your existing
Do Not Call list into your account and VoiceShot will automatically
remove any number on the Do Not Call list from all of your future call
campaigns.
Automatic removal of duplicate numbers
This feature ensures that you do not send duplicate calls to the same
recipients and saves you money.
Voice Merge with text to speech (TTS)
Personalize each message for the intended recipient with realistic
human sounding text to speech (TTS). Send alerts and notifications,
reminders, rates, names, numbers and more. Choose either a male
or female voice and even control pitch, speed and the volume of the
voice used.
Web-based auto-dialer
More powerful than the most expensive auto-dialer. Easier
to use than any traditional auto-dialer. Best of all no auto-dialer
or equipment is needed to use VoiceShot.
Telephone and email support
Customer service and technical support available via email and telephone,
with quick response time. At VoiceShot, the customer always comes first.
No charge for busy, no answer, disconnected numbers or transfers
VoiceShot only charges for successfully delivered calls. Calls
that are transferred to another number are billed as a single call.
